In this episode of the Digital Operations Podcast, hosts Brandon White and Michael Greenberg dive into the intricacies of setting up a proficient digital operations team.

They outline the three core roles: the Architect, the Draftsman, and the Specialist. The Architect sets the strategic alignment and oversees projects, the Draftsman handles documentation and project management, and the Specialist addresses specific technical tasks. The discussion also covers the importance of ongoing maintenance and the cost-effective strategy of outsourcing these roles for small to mid-sized companies. Real-world examples and practical advice are provided for businesses looking to implement and scale digital operations effectively.

• 00:00 Introduction to the Digital Operations Podcast
• 00:23 The Evolution of a Digital Operations Team
• 01:04 Role of the Architect in Digital Operations
• 04:27 Understanding the Draftsman Role
• 05:52 The Importance of Documentation
• 09:11 Global Talent and Training Programs
• 11:29 Cost Considerations for Small and Large Companies
• 15:24 Role of the Specialist in Digital Operations
• 19:16 The Importance of Maintenance
• 21:45 Building and Growing Your Digital Operations Team
• 24:06 Conclusion and Final Thoughts

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