In the first episode of the Digital Operations Podcast, hosts Brandon White and Michael Greenberg delve into the evolving definition and crucial importance of digital operations in the modern business landscape. They discuss how digital operations encompass the integration and management of AI, automation, and global talent across various departments, highlighting its role in bridging gaps within organizations.

The conversation touches on the need for thorough documentation of processes and the challenges businesses face in implementing effective digital operations. They emphasize the roles of different specialists, including architects, project managers, and automation experts, in ensuring seamless and efficient business operations.

• 00:00 Introduction to Digital Operations Podcast
• 00:23 Defining Digital Operations
• 03:44 Challenges in Implementing Digital Operations
• 05:21 Importance of Documentation in Digital Operations
• 06:58 Role of Digital Operations Teams
• 10:53 Architects and Draftsmen in Digital Operations
• 17:01 Conclusion and Final Thoughts